Effective Date: 04/06/2025
At CTR Shoes Store, we understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy below.
1. Order Cancellation
- You can cancel your order within 12 hours of placing it with valid reasons.
- Once the order has been processed or shipped, it cannot be canceled.
- To request a cancellation, contact us immediately at +91 9922020629 or owaiss975@gmail.com.
2. Refund for Canceled Orders
- If your cancellation request is approved, we will process your refund within 7–10 business days.
- Refunds will be issued to the original payment method.
- Any applicable transaction or processing fees may be deducted from the refund amount.
3. Cancellation by CTR Shoe Store
We reserve the right to cancel an order due to unforeseen circumstances, including but not limited to:
- Out-of-stock items
- Pricing errors
- Payment issues
- Fraudulent or suspicious transactions
In such cases, a full refund will be provided.
4. Changes to Orders
If you wish to modify your order instead of canceling, please contact us as soon as possible. Order changes are subject to availability.
5. Contact Us
For any cancellation requests or further assistance, please reach out to us:
CTR Shoe Store
Shop No. 8, Swami Sahyog, Rasta Peth, Pune, Maharashtra – 411011
Phone/WhatsApp: +91 9922020629
Email: owaiss975@gmail.com
Website: https://ctrshoesstore.com
We appreciate your understanding and look forward to serving you!